Medical Departures Privacy Policy

Our philosophy

You have put a great deal of trust in Medical Departures to safely and securely shop for quality global medical care, and we take this trust very seriously. We will diligently work to ensure that the personal details you share with us are protected.

What do we collect?

Appointment

To ensure that your appointment runs smoothly we collect: your name, mailing address, e­mail address, phone numbers, emergency contact and credit card details.

Review

By making an appointment with Medical Departures you agree to receive an e­mail to complete a medical review upon completion of your appointment. By completing the medical review you are agreeing to allow Medical Departures to place this review on our web site.

Newsletter

We do not automatically subscribe you to receive our newsletter. In order to receive Medical Departures’ e­mail newsletter you need to ‘opt in’ to receive medical provider offers. At any time, you can ‘opt out’ via the unsubscribe option contained within each e-mail newsletter.

Cookies

In order to make your visit to our web site more efficient, Medical Departures may store small pieces of information on your computing device using a ‘cookie’. This cookie will only collect anonymous information, such as your IP address, language preference, ISP, browser version, geographic location and time zone. No personal information will be collected. If you wish not to have this cookie placed on your computing device please modify your web browser settings to block cookies.

In addition we use Google Analytics (a web analytics service provided by Google). Google uses cookies to help analyze how visitors use our web site.

Why we collect it?

Medical Departures collects this information for the following reasons:

  1. customize your dental provider recommendations
  2. measure the effectiveness of our site
  3. recognize repeat customers
  4. identify fraud, misuse and criminal behavior

How do we protect it?

Medical Departures stores your information in secure databases at secure addresses to ensure your data is safe. We ensure that only authorized people within Medical Departures have access to your data.

To securely protect your credit card data we use Secure Socket Layer (SSL) to encrypt your credit card information during transmission.

Who do we share it with?

When you make an appointment with Medical Departures we share your appointment information with the medical provider you select.

We also will share your information with our internal partners that provide services to help facilitate your appointment (payment processing, customer care).

We do not share or sell your personal details with third parties.

What will we not collect?

We will never ask you for the following information:

  1. Your credit card details, password or appointment number in an unsolicited e-mail or via telephone

How do we contact you about privacy?

You can reach us two different ways:

E-mail

privacy@medicaldepartures.com

Mail

Medical Departures Inc.
30 Duxton Road, #02­00,
Singapore 089494

What else should I know?

External Links
Medical Departures contains links to other web sites. Please note, when you click on these links you are being redirected to a web site for which Medical Departures has no responsibility for protecting your privacy.

We may change
This privacy policy is effective February 12 2015. Medical Departures may change or supplement this privacy policy from time to time. We are able to at any time change the way we gather, transmit or use your personal or non­personal information. Any changes in the privacy policy will be reflected in the future versions of our privacy policy statement.

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