Why Book with Medical Departures

• Quality-checked doctor with license verification and patient reviews.
• Best Price Guarantee on your booking.
• Trip-friendly scheduling and English/Spanish support.

Treatments & Expertise
 

Dr. Ortega provides comprehensive options for weight-loss (bariatric) and general surgery:
 

• Bariatric Surgery: Gastric Sleeve, Gastric Bypass, Mini Gastric Bypass, Intragastric Balloon, Conversion/Revision surgery.
• General & Laparoscopic Surgery: Hernia repair, laparoscopic appendectomy, anti-reflux (GERD) surgery, excision of soft-tissue tumors.
• Metabolic Surgery: Procedures designed to improve weight-related metabolic conditions under evidence-based protocols.

Simple explainer

Bariatric surgery reduces stomach size and/or reroutes digestion to help with long-term weight loss and may improve conditions like type 2 diabetes. Laparoscopic surgery uses small incisions with a camera—generally less pain and faster recovery than open surgery.

About the Surgeon

Dr. Juan Francisco Ortega Puy — Bariatric, Metabolic & General Surgeon (22 years’ practice)

Trained in Mexico with advanced education in France and Spain, Dr. Ortega specializes in General Surgery, Laparoscopy, Metabolic & Bariatric Surgery, and Minimally Invasive Surgery. He has practiced at Grupo Ángeles hospitals in greater Mexico City (including Ángeles Lomas) and is active in professional associations such as the Mexican Association of General Surgery, Mexican Association of Endoscopic Surgery, and the Mexican College of Surgery for Obesity and Metabolic Diseases.

Languages: Spanish, English, and French.

Amenities & Patient Experience
 

Expect a streamlined visit with practical comforts: free Wi-Fi, drinking water, complimentary ground transportation to the airport (when arranged), free local phone calls, and wheelchair access. Patients frequently mention helpful pre-op education, kind bedside manner, and attentive follow-up.

Location & How to Get There

City/Area: Huixquilucan (Interlomas), State of Mexico — northwest of central Mexico City and close to Hospital Ángeles Lomas.

From Mexico City International Airport (MEX):

• Private car/taxi or rideshare (Uber/DiDi/Cabify): Typically 45–70 minutes depending on traffic via Av. Río San Joaquín / Autopista Chamapa–La Venta / Blvd. Magnocentro toward Interlomas.
• Hotel pick-up/clinic transfer: Can be arranged through your Medical Departures coordinator.
• Public transport: Possible but not ideal with luggage; most visitors use rideshare or taxis.

What Patients Say

With a 5.0-star average from published reviews, patients highlight clear explanations, thorough pre-op evaluation, and supportive aftercare—especially for long-distance travelers planning return-to-work timelines.

Good to Know for Travelers
 

• Pre-trip consults & quotes available—share your history, BMI, and goals.
• Typical stay: Plan 5–10 days locally for bariatric procedures to allow pre-op checks and early follow-up.
• Payment: Visa, Mastercard, American Express, bank transfer, and cash are accepted (confirm before you fly).
• Clinic hours (UTC-06): Mon–Fri 10:00–20:00, Sat 10:00–14:00, Sun closed.

Frequently Asked Questions (FAQ)

1) Which bariatric procedures does Dr. Ortega offer?

Short answer: Gastric Sleeve, Gastric Bypass, Mini Gastric Bypass, and Intragastric Balloon.

More detail: He also performs conversion or revision surgery when prior weight-loss procedures need adjustment, plus a range of general and laparoscopic surgeries.

2) Who performs my surgery and where?

Short answer: Dr. Ortega conducts or directly leads your procedure at accredited hospitals in the Interlomas/greater Mexico City area.

More detail: He is credentialed with Grupo Ángeles facilities (e.g., Ángeles Lomas) and operates within strict surgical and anesthesia protocols.

3) Do bariatric surgeries come with a warranty or guarantee?

Short answer: Medical outcomes can’t be guaranteed; ask about revision policies and follow-up.

More detail: Because weight loss depends on personal health and adherence, formal “results guarantees” aren’t standard. You’ll receive a tailored plan, scheduled follow-ups, and clear return-warning signs. Medical Departures’ Best Price Guarantee applies to pricing, not outcomes.

4) Where exactly is the clinic and how do I reach it?

Short answer: Huixquilucan (Interlomas), near Ángeles Lomas; use Uber, DiDi, Cabify, taxi, or a pre-arranged transfer from MEX.

More detail: From MEX, head west/northwest toward Interlomas via Río San Joaquín, then Chamapa–La Venta, then Blvd. Magnocentro. Traffic varies by time of day, so rideshares are usually the easiest option.

5) What languages are spoken?
 

Short answer: Spanish, English, and French.

More detail: The clinical team can consult in English, and documents and consent forms can be prepared in English upon request.

6) What payment types are accepted?

Short answer: Visa, Mastercard, Amex, bank transfer, and cash.

More detail: International cards may require a travel notice, so contact your bank in advance. Ask about any deposit or transfer timelines for surgery blocks.

7) How long should I stay for bariatric surgery?

Short answer: 5–10 days is typical.

More detail: Expect pre-op labs and anesthesia evaluation, surgery, 1–3 inpatient nights depending on the procedure, and early post-op checks before you fly home.

8) Will I have laparoscopic (keyhole) incisions?
 

Short answer: In most cases, yes.

More detail: Dr. Ortega specializes in minimally invasive techniques to reduce pain, scarring, and recovery time. Your candidacy depends on your anatomy and prior surgeries.

9) Does the clinic provide airport transfers or local help?

Short answer: Yes, airport ground transport may be arranged; ask your coordinator.

More detail: The team assists with transfers, hotel suggestions in Interlomas or Santa Fe, and post-op check scheduling to fit your flight.