Why Book with Medical Departure
 

• Quality-checked clinic with verified pricing and patient reviews.
• Best Price Guarantee and scheduling support for travelers.
• English- and Spanish-speaking staff to make visits easy.

Treatments & Technology

Xtabay focuses on minimally invasive care with little downtime:

• Injectables & Skin Boosters: Botox®, Dysport®, hyaluronic acid fillers (Juvéderm®, Restylane®, Teosyal®), Sculptra® (a collagen-stimulating filler).
• Skin Renewal: Microdermabrasion, advanced hydration facials, chemical peels.
• Body Contouring: CoolSculpting® (fat-freezing lipolysis), mesotherapy and carboxytherapy for targeted shaping, electrical muscle stimulation.
• Sweating Treatment: Botox® for hyperhidrosis (underarms/palms).
• Regenerative & Wellness: Select hormone and stem-cell-based therapies offered under medical protocols.

Simple explainer

• Hyaluronic acid fillers replace lost volume and smooth lines; results are immediate and gradually metabolized by the body.
• Sculptra® encourages your own collagen to grow for gradual, longer-lasting lift.
• CoolSculpting® freezes stubborn fat cells so the body can naturally clear them over time.

Medical Team
 

• Dra. Jazmín Jiménez Montero — Aesthetic Physician
  
     Doctor-led facial and body aesthetics with a personalized approach.
   
• Dra. María del Mar Álvarez de Gorostegui — Aesthetic Doctor
  
     Focus on facial harmonization and anti-aging medicine.
   
• Dra. Guadalupe Aguilar Tosca — Aesthetic Physician
  
     Certified aesthetic doctor with additional training in anti-aging and regenerative medicine.
   

Languages: English & Spanish.

Location & How to Get There

Clinic address: 10th Avenue at the corner of Constituyentes Avenue, Playa del Carmen (Centro). This is an easy walk from 5th Avenue hotels and the beach.

From Cancún International Airport (CUN):
 

• ADO Airport Bus to “Playa del Carmen Centro” (approx. 60–70 minutes), then a 5–10-minute walk or short taxi to the clinic.
• Private transfer or taxi (about 50–60 minutes via Hwy 307).
• Rideshare: Services like Uber/DiDi operate in parts of the Riviera Maya; availability may vary. Most visitors use ADO or licensed taxis.

What Patients Say

Patients highlight professional, caring staff and attentive after-care. Reviews often mention clear explanations, gentle technique with injectables, and responsive follow-up.

Good to Know for Travelers

• Consultations & same-day treatment are commonly available—ask Medical Departures to coordinate.
• Payment methods: Most clinics in Playa accept major credit cards and cash (MXN/USD). Confirm specific options with your Medical Departures coordinator before arrival.
• After-care: Non-surgical procedures usually allow you to resume sightseeing the same or next day.

Frequently Asked Questions (FAQ)

1) What treatments are most popular at Xtabay?

Short answer: Botox®, dermal fillers (Juvéderm®, Restylane®, Teosyal®), Sculptra®, microdermabrasion, and CoolSculpting®.

More detail: These options cover wrinkle-softening, contour/volume restoration, skin texture and glow, and non-surgical body shaping with little downtime.

2) Who performs the procedures?

Short answer: Licensed aesthetic doctors.

More detail: Treatments are performed or overseen by Xtabay’s medical team—Dra. Jiménez Montero, Dra. Álvarez de Gorostegui, and Dra. Aguilar Tosca—each focused on safe, natural results.

3) Do treatments include a warranty or guarantee?

Short answer: Non-surgical aesthetics typically do not carry surgical-style warranties; ask about touch-up policies.

More detail: Because results depend on your biology and product metabolism, formal outcome guarantees aren’t standard. Xtabay may offer follow-ups/touch-ups where clinically appropriate. Medical Departures’ Best Price Guarantee protects your booking price, not medical outcomes.

4) Where is the clinic and how do I get there?

Short answer: In central Playa del Carmen on 10th Ave at Constituyentes. Use ADO bus from CUN, then a short taxi or walk.

More detail: From the ADO “Playa Centro” bus station, it’s a quick ride or 10–15-minute walk. Taxis are plentiful; rideshares like Uber and DiDi may be available, but availability can vary day to day.

5) What payment types are accepted?
 

Short answer: Typically major credit/debit cards and cash (MXN/USD); confirm before your visit.

More detail: Some banks block international charges, so it helps to notify your bank in advance. Ask your Medical Departures coordinator to confirm accepted cards and any deposit requirements.

6) What languages are spoken?

Short answer: Spanish and English.

More detail: The clinic and Medical Departures support team can assist in English, while Spanish is the primary local language.

7) How long should I plan to stay in Playa del Carmen?

Short answer: Many travelers plan 1–3 days for consult, treatment, and an optional follow-up.

More detail: Most injectables and skin treatments allow same-day travel. If combining multiple procedures, such as CoolSculpting® cycles and injectables, consider 2–3 nights for comfort and follow-up.

8) Is CoolSculpting® right for me?

Short answer: It’s best for localized fat that resists diet and exercise.

More detail: It’s not a weight-loss solution. A consultation will confirm candidacy, how many cycles you may need, and realistic timelines for visible results, usually over several weeks.

9) Are the products authentic brand-name injectables?

Short answer: Yes—brand names listed include Juvéderm®, Restylane®, Teosyal®, Sculptra®, Botox®, and Dysport®.

More detail: Xtabay follows medical protocols and uses recognized brands. You can always ask to see the vial or box during your visit for extra peace of mind.